The products purchased on pochampally.com are guaranteed from defects and workmanship.
Product warranty is valid until you use it first time normally we 'd take that to be 15 days from the date of delivery. Within this period, Pochampally.com Pvt. Ltd, owner of the site pochampally.com, will replace products which are defective or fail to comply.
The above warranty will apply to products that are defective compliance and/or malfunction is not ascertainable at the time of purchase, provided that the product is used properly and with due diligence, ie in respect of its maintenance. This guarantee will not be applicable in case of negligence, carelessness in the use and maintenance. In case of defect or nonconformity, the buyer is entitled to full refund (excluding shipping charges).
In order to benefit from the rights mentioned above, the purchaser must get return merchandise authorization. Accordingly, you should follow the instructions that will be communicated to you by us.