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Shipping & Payments

Shipping & Payment Methods

When you place an order on our website, the shipping cost and delivery time will be estimated at the time of checkout. This provides our customers with a clear understanding of the cost (Please note that there are no shipping charges within India) and the estimated time of arrival for their order, before they complete their purchase.

For time-sensitive orders, such as for special occasions, we advise customers to contact our customer service team first to explore all possibilities to avoid disappointment later. This will help ensure that your order arrives in time for the special event. If you have any questions or concerns about the delivery time of your order, please do not hesitate to reach out to our customer service team, they will be happy to assist you.

The shipping cost and delivery time of your order is estimated based on the weight of the items in the cart and the destination of the order.  It is important to keep in mind that artisanal products can not be escalated like in the mass-produced products, so it is always better if customers plan ahead for time-sensitive events to ensure that the products reach them on time. Our customer service team is always available to assist with any questions or concerns.
We deliver orders anywhere in India. and to 230 countries all over the world (We will keep you updated when  Intl. shipping service is back operational. Very sorry for this situation, currently the service is on hold).
we will deliver your order to any place in India

FOR FREE

For bulk shipments, the products will be packaged and shipped in a way that ensures they are protected during transit. Depending on the size and weight of the order, we may use pallets or other specialized packaging to secure the items. We will also work with you to determine the most suitable and cost-effective shipping method based on your location and delivery requirements. This may include using a freight carrier or other specialized transport service. Our team will handle all the details and coordinate with the transport company to ensure a smooth and timely delivery. If you have any specific requests or needs for your bulk shipment, please let us know and we will do our best to accommodate them.

Shipping methods

Great news for our customers in Hyderabad!  you can choose to pay  the Cash on Delivery (COD) method, our team will personally deliver your order right to your doorstep. This means you can sit back and relax, while we take care of getting products to you. Just place your order and we'll handle the rest.  Shop now and enjoy the convenience of doorstep delivery. Note: There will be a surcharge of Rs. 200/- + 2% of Order total.

Wherever you are located, rest assured that your order will be delivered to your doorstep by a reliable and reputed courier service. For customers within India, we use well-known courier services such as DTDC, Delhivery, and Speed Post to ensure timely and safe delivery of your purchase. And for our international customers, we use trusted international courier services such as DHL, FedEx, and UPS to get your order to you as quickly and efficiently as possible. So, no matter where you are located, you can shop with confidence knowing that your purchase will be delivered to you with the highest level of care.

Payment methods

We understand the importance of providing our customers with a variety of secure and convenient payment options. That's why we are excited to offer CCAvenue as a payment gateway for our customers.

CCAvenue is a widely used payment gateway that allows merchants to accept a wide range of online payments from customers such as credit cards, debit cards, net banking, and UPI. It provides a secure and reliable platform for online transactions and is compliant with the latest security standards.

When a customer chooses to pay with CCAvenue on our website, they will be directed to the CCAvenue payment page where they can select their preferred payment method. Once the payment details are entered, the transaction will be processed by CCAvenue and the customer will receive a confirmation of the successful transaction.

CCAvenue also offers EMI (Equated Monthly Installments) as a payment option. Customers will have to provide their bank details and go through a short credit assessment process to confirm their eligibility for EMI. Once the eligibility is confirmed, the customer can choose the preferred EMI tenure and the transaction will be processed. We believe that CCAvenue is a great addition to our payment options.

 

PayPal is a useful payment method for international customers. PayPal is a secure online payment system that enables customers to make payments using their PayPal account or credit/debit card. It is widely accepted by merchants worldwide and is a convenient option for customers who prefer not to share their credit/debit card details with the merchant.

When a customer chooses to pay with PayPal on a merchant's website, they are directed to the PayPal login page where they can enter their PayPal account details or credit/debit card details to complete the transaction. The payment is then processed by PayPal, and the merchant receives a notification of the successful transaction.

PayPal is a good option for international customers as it allows them to make payments in their local currency and eliminates the need for currency conversion. It also offers a high level of security and buyer protection, so customers can shop with confidence.

We are glad to offer PayPal as a payment method for our international customers, it makes it easy and convenient for them to make payments and it allows them to shop without having to worry about currency conversion and other complexities. This will also provide them a comfort of paying in their local currency.

Cash on Delivery (COD) is a payment method in which customers can pay for their order at the time of delivery.  Please note that this option is currently only available for customers within Hyderabad and our team will handle the delivery of your order directly to your doorstep. For customers outside of Hyderabad, we still offer a variety of other secure and reliable payment options for your convenience.

When an order is placed and COD is selected as the payment method, the customer's order is processed and prepared for delivery as usual. The delivery person will bring the order to the customer's specified address at their convenient time, and the customer can then pay for the order in cash at the time of delivery.

COD is a payment method for customers who are not comfortable with online payments or who do not have access to online payment methods, or they want to pay after they receive the product. Please provide convenient timings of your availability in customer notes box while checking out.  However, there will be a surcharge of Rs. 200/- + 2% of Order total.

Bank transfer is a payment method that allows customers, especially organizations, to pay for their orders through online banking. This method is also known as invoice payment. The process works as follows:

  1. Place an order: Customers can place an order on our website or through our customer service team as usual.
  2. Pay the invoice: After placing the order, customers will receive an invoice which contains the necessary information for making the payment, such as the bank account number and the total amount due. Customers can then make the payment through their online banking portal or mobile banking app.
  3. Contact us for delivery date: After the payment is made, customers should contact our customer service team to confirm the payment and to know the delivery date of the order.

This method is suitable for organizations or businesses that need to make bulk orders or have specific invoicing requirements. It also allows for easy tracking of payments and can be an efficient way to process large orders.

At our store, we understand the importance of offering our customers a variety of payment options to ensure a seamless and convenient shopping experience. That's why we are excited to offer UPI as a payment method for our customers in India.

UPI, or Unified Payments Interface, is an instant real-time payment system that enables customers to make payments directly from their bank account using a virtual payment address (VPA) or QR code. 

UPI payments are secure, fast and convenient. Customers don't have to share their sensitive information. This makes it easy and safe for customers to make payments.

We are glad to offer this payment method to our customers and it will be a convenient way for them to make payments for their orders.